Q. Who are EatDrinkMeet? 

EatDrinkMeet is an online search and reservation platform operating in the hospitality industry. It is owned and managed by Mitchells & Butlers Leisure Retail Limited.

Q. How can I book a table or private function? 

A. To make a booking you can book online via our website or app. We will direct you to the relevant page on the pub’s/restaurant’s website for you to complete your booking or enquiry.  

Q. How far in advance, or how soon, can I make a booking for?

A. For same-day bookings, you can usually reserve your table online before 10.30am for lunch and by 4pm for dinner. You can also book up to three months in advance of the date you want to dine. Just click on “Check Availability” against your chosen pub or restaurant and complete the booking form on their website.  

Q. I haven’t received my booking confirmation.

A. If you have not received your booking confirmation as of yet, please contact the pub or restaurant you have booked for to confirm your booking. 

Q. How do I cancel an online booking?

A. To cancel an online booking, just click on the link in your booking confirmation email and follow the steps. Please try to give the pub/restaurant as much notice as possible. 

Q. My deposit was not deducted from my bill 

A. Please contact the pub or restaurant you visited to assist you further. Alternatively, you can contact our Guest Care Team via our online enquiry form.

Q. What are your opening times?

A. The opening times will vary by site. Please see the venue website for more information. 

Q. Do you allow dogs in your pubs/restaurants? 

A. The pubs and restaurants listed on Eat Drink Meet allow guide dogs and assistant dogs into their businesses. Some of the pubs/restaurants allow dogs in their garden areas or their bar/restaurant area, but please check with the venue before you visit to avoid disappointment.

Q. Are there parking restrictions at your restaurants? 

A. Some of our restaurants do operate a parking system which will be indicated by signage in the car park, however if unsure please check with the pub/restaurant on arrival.

Q. I have received a parking fine after dining at one of your restaurants. What do I do next? 

A. If you have received a car parking fine, please contact the car parking company directly using the information on the fine that you have received. Alternatively, get in touch with the pub/restaurant via their website.

Q. Does your car park have an electric power point? 

A. Please contact the pub/restaurant directly prior to your visit.

Q. How do I sign up for Eat Drink Meet promotions? 

A. We're delighted that you'd like to keep in touch. Simply sign up for all our latest news and offers by completing the Newsletter form on the website.

Q. What do I do if I haven’t received a voucher? 

o   A. Please note that not all guests will receive the same offer at the same time. Please make sure you’re signed up to our newsletter to receive any promotions from Eat Drink Meet.

Q. Can I use my promotional voucher at any pubs/restaurants? 

A. Yes, you can use your voucher in any of the venues listed on Eat Drink Meet unless stated otherwise in the voucher terms & conditions. 

Q. How do I unsubscribe from the Eat Drink Meet newsletter? 

A. To stop receiving our news and offers via email, just click on the "unsubscribe" link, which can be found at the very bottom of every email we send to you.

Q. Where can I buy gift cards for Eat Drink Meet pubs and restaurants? 

The easiest way is via this website https://business.mbdiningoutcard.co.uk/. Alternatively, you can contact the corporate gift card team on gift.cards@mbplc.com.

Q. I would like to give feedback on a recent visit. 

A. If you have a complaint, enquiry or compliment regarding one of Eat Drink Meet’s pubs or restaurants you've visited, please submit our online enquiry form.

Q. I have a question about Eat Drink Meet 

A. Please look through our FAQs which will hopefully answer your question. If not, please contact our Guest Care Team by completing our online enquiry form.